Privacy Policy for Medista Platform

Effective Date: 20-05-2024.

Introduction
Welcome to Medista, a platform dedicated to AI-driven health solutions, including Vista Face Scan for remote photoplethysmography (rPPG) health monitoring. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains what data we collect, how we use it, and how you can control your information.


1. Information We Collect
When you use the Medista platform, including Vista, we may collect the following types of information:

  • Personal Information: Name, age, gender, height, weight, and other demographic details if provided.

  • Health Data: Heart rate, blood pressure, respiratory rate, SpO2 levels, HRV, stress score, and cardiovascular risk percentage, derived from Vista’s rPPG analysis.

  • Usage Data: Interactions with our platform, such as session duration and feature usage.


2. How We Use Your Data
We use the collected data for the following purposes:

  • To analyze and provide personalized wellness insights based on Vista’s calculations.

  • To improve the accuracy and effectiveness of our health monitoring algorithms.

  • To ensure platform security, detect fraud, and comply with legal obligations.

  • To conduct research and aggregate statistical analysis (de-identified data only).

We do not sell, rent, or trade your personal data to third parties.


3. Data Sharing and Storage
Your data may be shared in the following circumstances:

  • With Your Consent: When you explicitly authorize sharing with healthcare providers or third-party applications.

  • Legal Compliance: If required by law, regulation, or legal process.

  • Business Transfers: In case of mergers, acquisitions, or sale of assets, subject to confidentiality commitments.

All data is stored using industry-standard encryption and access controls.


4. Data Retention and Deletion
We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You have the right to request deletion of your data at any time.

To request data deletion:

  • Via Platform Settings: Navigate to the privacy section and select ‘Delete Account.’

  • Contact Support: Email us at support@medista.ai with your request.

Once deleted, your data will be permanently removed from our servers, except for anonymized statistical records that do not identify you personally.


5. Your Rights and Choices Depending on your location, you may have the following rights regarding your data:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Update or correct inaccuracies in your data.

  • Deletion: Request the removal of your data.

  • Restriction: Limit how we process your data in certain situations.

  • Portability: Obtain your data in a structured, machine-readable format.

To exercise these rights, contact us at support@medista.ai.


6. Security Measures
We implement rigorous security practices to protect your data, including:

  • End-to-end encryption for sensitive health data.

  • Secure authentication mechanisms.

  • Regular security audits and compliance checks.

While we strive to protect your data, no system is 100% secure. Always use strong passwords and safeguard your account credentials.


7. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. If significant changes occur, we will notify you via email or through the platform.


8. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy, you can reach us at:

  • Email: info@medista.ai

Thank you for trusting Medista with your wellness journey.

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